Number 9 Solutions provides the following services:

Content conversion:
Custom tool development and processing to convert from a variety of formats (Adobe FrameMaker, Microsoft Word, HTML) to DITA XML.

Information modeling:
Content auditing and in-depth analysis of current structures and design patterns, usage and terminology, and usability. Identifying patterns for reuse. Mapping technical information chunks to DITA structures. The goal is for maximum reuse and modularity of content.

CCMS planning and system architecture design:
Defining system architecture and specifications, including CCMS repository structure, metadata, conditionality, workflow, translation/localization, reporting, and illustration management.

Automation:
Custom scripting and tool development to automate time-intensive tasks, such as pre-populating templates, analyzing metadata, reducing duplication, scheduling publishing runs, and building content directly from specifications and code.

Customization:
Authoring tool add-ons, customized interfaces, information sharing portals, and any enhanced functionality.

CCMS integration:
Custom code development to integrate DITA CCMS functionality into other tools and systems, e.g., feature and release management tools, publishing systems, bug tracking, and source repositories.